Shift Leader

Job Locations US-VA-Vienna
Requisition ID
Restaurant Team Member / Hourly


Going to work never tasted so good! Our mission is to put burgers back into people’s lives. We’re growing our team and living the burger dream as we continue to push boundaries and grow at a pace that’s gotten us recognized as America’s Most Promising Company (Forbes), awarded The #1 Mover and Shaker in the business ( and has positioned us for even more exciting things to come!


Are you a natural leader, with a passion for quality and desire to bring out the best in others? Our Shift Leaders are selected for their ability to lead by example in a fast paced service environment. Fully cross-trained in both the Front and Back ends of the Smashburger operation, they represent the best of all that is Smashburger and are vital parts of the Better Burger experience!


Looking for a place to grow? Shift Leaders that pursue SMASHING careers with us are part of a team that is committed to their success. We strongly believe in supporting and developing our internal talent and over half of our field leadership team was developed from within.


Are you Smashburger material?

Smashburger Shift Leaders demonstrate to our Team Members our HIGH FIVES in action:


  1. Excite and Delight: Smile, impress and look after our guests with every visit
  2. Perfect Food: Delivering the best tasting burger and our SMASHING sides
  3. Pride in Place: Keep our restaurant and restrooms clean at all times
  4. It Starts With Me: Choose your attitude, be accountable and have fun!
  5. Do Well, Do Good: Volunteer and support your community


Check out the details below and apply now to find out why Bold, Remarkable and Memorable Careers start at Smashburger!


  • Lead the restaurant team during a shift to ensure that every guest has a memorable, Gold Standard experience Delegate responsibilities to the team
  • Be an expert in the menu, recipes and skills for each station in the restaurant
  • Visit tables after food delivery to ensure the guest’s experience has been Gold Standard
  • Follow checklists and proven systems to set up, stock and close the entire restaurant
  • Coach and recognize team members throughout the shift
  • Facilitate shift huddles; sharing communication and direction with the team
  • Protect the guest by ensuring all team members follow food safety standards
  • Maintains high food quality and attractive food appearance, made according to Smashburger specifications
  • Follow Smashburger cash handling procedures
  • Follow all policies and procedures as outlined by Smashburger
  • Complete any other tasks assigned time to time by the management team


  • Experience working as a shift leader in a restaurant, retail or hospitality setting preferred
  • Must be willing to submit to a background check
  • Ability to successfully complete training program
  • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
  • Smashburger participates in E-Verify


While performing the duties of this position, a Shift Leader may regularly be required to:  variable work days, nights and/or weekends, work in a fast paced environment and work around hot and cold equipment.  This position may regularly be required to occasionally lift and carry boxes and supplies up to 50lbs, move around the restaurant and tight spaces; walk or stand 100% of shift and reach, bend, stoop, mop and sweep frequently.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed