• Shift Leader

    Job Locations US-NJ-Parsippany
    Requisition ID
    Restaurant Team Member / Hourly
  • Overview

    Going to work never tasted so good! Our mission is to put burgers back into people’s lives. We’re growing our team and living the burger dream as we continue to push boundaries and grow at a pace that’s gotten us recognized as America’s Most Promising Company (Forbes), awarded The #1 Mover and Shaker in the business (FastCasual.com) and has positioned us for even more exciting things to come!


    Are you a natural leader, with a passion for quality and desire to bring out the best in others? Our Shift Leaders are selected for their ability to lead by example in a fast paced service environment. Fully cross-trained in both the Front and Back ends of the Smashburger operation, they represent the best of all that is Smashburger and are vital parts of the Better Burger experience!


    Looking for a place to grow? Shift Leaders that pursue SMASHING careers with us are part of a team that is committed to their success. We strongly believe in supporting and developing our internal talent and over half of our field leadership team was developed from within.


    Are you Smashburger material?

    Smashburger Shift Leaders demonstrate to our Team Members our HIGH FIVES in action:


    1. Excite and Delight: Smile, impress and look after our guests with every visit
    2. Perfect Food: Delivering the best tasting burger and our SMASHING sides
    3. Pride in Place: Keep our restaurant and restrooms clean at all times
    4. It Starts With Me: Choose your attitude, be accountable and have fun!
    5. Do Well, Do Good: Volunteer and support your community


    Check out the details below and apply now to find out why Bold, Remarkable and Memorable Careers start at Smashburger!


    • Ensures that guests are served in a courteous and timely manner
    • Ensures positive guest service while taking appropriate actions to exceed guest expectations
    • Provides an exceptional guest experience by leading shifts and maintaining Smashburger standards through lunch and dinner services
    • Maintains high food quality and attractive food appearance, made according to Smashburger specifications
    • Follow Smashburger cash handling procedures
    • Maintain an awareness of all menu items
    • Ensures that proper sanitation and cleanliness is in order to fulfill health requirements, Smashburger standards and to enhance the dining atmosphere for our guests
    • Follow all policies and procedures as outlined by Smashburger
    • Complete any other tasks assigned time to time by the management team


    • Experience working as a shift leader in a restaurant, retail or hospitality setting preferred
    • Ability to successfully complete training program
    • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
    • Smashburger participates in E-Verify


    While performing the duties of this position, a Shift Leader may regularly be required to:  variable work days, nights and/or weekends, work in a fast paced environment and work around hot and cold equipment.  This position may regularly be required to occasionally lift and carry boxes and supplies up to 50lbs, move around the restaurant and tight spaces; walk or stand 100% of shift and reach, bend, stoop, mop and sweep frequently.


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