• Shift Leader

    Job Locations US-IL-Wheaton
    Requisition ID
    2017-4422
    Category
    Restaurant Team Member / Hourly
  • Overview

    Smashburger has new locations opening up across the U.S. in 2019! We have a huge focus on internal promotions, so any position you start in will give you the opportunity to get to the next level. Apply today to join our growing company!

     

    Are you a natural leader, with a passion for quality and desire to bring out the best in others? Our Shift Leaders are selected for their ability to lead by example in a fast paced service environment. Fully cross-trained in both the Front and Back ends of the Smashburger operation, they represent the best of all that is Smashburger and are vital parts of the Better Burger experience!

     

    Looking for a place to grow? Shift Leaders that pursue SMASHING careers with us are part of a team that is committed to their success. We strongly believe in supporting and developing our internal talent and over half of our field leadership team was developed from within.

     

    You’re empowered to take control of your career and network with 4,000+ Team Members through The Smash Connection, our Online Social Learning portal. Programs like Step Up allow our top performing team members to get the support and training they need to be our next generation of Restaurant Leaders!

     

    Are you Smashburger material?

    Smashburger Shift Leaders demonstrate to our Team Members our HIGH FIVE VALUES in action:

     

    1. Excite and Delight: Smile, impress and look after our guests with every visit
    2. Perfect Food: Delivering the best tasting burger and our SMASHING sides
    3. Pride in Place: Keep our restaurant and restrooms clean at all times
    4. It Starts With Me: Choose your attitude, be accountable and have fun!
    5. Do Well, Do Good: Volunteer and support your community

     

    Check out the details below and apply now to find out why Bold, Remarkable and Memorable Careers start at Smashburger!

    Responsibilities

    • Lead the restaurant team during a shift to ensure that every guest has a memorable, Gold Standard experience
    • Delegate responsibilities to the team
    • Be an expert in the menu, recipes and skills for each station in the restaurant
    • Visit tables after food delivery to ensure the guest’s experience has been Gold Standard
    • Follow checklists and proven systems to set up, stock and close the entire restaurant
    • Coach and recognize team members throughout the shift
    • Facilitate shift huddles; sharing communication and direction with the team
    • Protect the guest by ensuring all team members follow food safety standards
    • Maintains high food quality and attractive food appearance, made according to Smashburger specifications
    • Follow Smashburger cash handling procedures
    • Follow all policies and procedures as outlined by Smashburger
    • Complete any other tasks assigned time to time by the management team

    Qualifications

    • Experience working as a shift leader in a restaurant, retail or hospitality setting preferred
    • Ability to successfully complete training program
    • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
    • Smashburger participates in E-Verify

     

    While performing the duties of this position, a Shift Leader may regularly be required to:  variable work days, nights and/or weekends, work in a fast paced environment and work around hot and cold equipment.  This position may regularly be required to occasionally lift and carry boxes and supplies up to 50lbs, move around the restaurant and tight spaces; walk or stand 100% of shift and reach, bend, stoop, mop and sweep frequently.

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